ADMISSIONS AT THE PLACE
START YOUR JOURNEY, TODAY
Starting treatment can feel like a lot. Our job is to make the next steps clear, calm, and practical—so you can decide whether The Place is the right fit without pressure.
A simple 5-step pathway
Step 1 — Call Admissions (confidential, no-pressure)
Call 240-216-9401 to speak with Admissions. We’ll answer questions, explain the program, and gather only the basics needed to understand what’s going on. If you’re a family member or professional, you can call too. Please don’t share sensitive clinical details by email or web forms. For emergencies, call 911 or go to the nearest ER.
Step 2 — Fit screen (clinical and safety-focused)
If it sounds potentially appropriate, we schedule a brief phone/video call with you and a clinician. The goal is to confirm fit, medical stability, and that we can safely support your needs in a residential setting.
Step 3 — Insurance & financial clarity (no surprises)
With your permission, we verify benefits and review estimated coverage and out-of-pocket expectations in plain language. We’ll explain payment timing and options so you can make a fully informed decision before committing.
Step 4 — Travel & intake planning (logistics made easy)
Once clinically and financially cleared—and if a bed is available—we set an arrival date and walk you through what to bring, what to expect, and how communication works during the stay. If you’re traveling by train or plane, we’ll coordinate timing and practical transportation suggestions. Timing varies, but the combined admissions and insurance process often takes several business days.
Step 5 — Arrival & the first 72 hours (stabilize, orient, begin)
Your first three days are designed to reduce anxiety and build structure:
- Orientation to the community, schedule, and expectations
- Medical and psychiatric intake and medication reconciliation (as clinically indicated)
- Initial treatment planning and goal-setting with your clinical team
- A predictable daily rhythm to help your nervous system settle and sleep normalize.
Important expectations
- Admission isn’t guaranteed and depends on clinical fit, safety, and capacity.
- No pressure: You don’t have to be in “absolute crisis” to call.
Arrivals/Departures:
The admissions and insurance approval process usually takes three to five business days. Once approved, we schedule your arrival—Sundays are arrival days, and departures are on Saturdays. We recommend that a friend or family member drive you to The Place and pick you up at the end of treatment. If you are arriving by train or plane, we will coordinate arrival times and suggest transportation to a hotel or directly to the treatment center.
Take the first step
Call us now and talk with one of our admissions professionals today. Our team is here to answer your questions and help you make informed decisions about your health.
Call us for a confidential conversation or email at: admissions@theplace.care
Is residential treatment an option for you?
It may be time to consider residential treatment at The Place if any of the following are true:
- You are struggling with significant depression, anxiety, or trauma symptoms on top of compulsive behavior.
- Outpatient counseling is helping, but it is not enough to break the cycle.
- A partner, family member, therapist, or attorney has strongly encouraged a higher level of care.
- You feel out of control with maladaptive behavior, even after you have made promises to stop.
- You are living a double life that is putting your relationships, career, and finances at risk.
You do not have to be in an absolute crisis to call. Many men and families contact us when they see things are getting worse and want to act before another crisis or discovery event. If you're considering residential treatment, having an understanding of the admissions process and the intake steps can help you make an informed decision.
Basic steps in the admissions process
Confidential Call
You or a loved one calls our admissions team to initiate an inquiry process. We discuss confidentially, what is happening, answer your questions, review the costs, and gather basic information about your history, current situation, and safety needs.
Clinical Screening
This is the initial step of the admissions process. A clinician reviews your information to confirm that residential treatment at The Place is appropriate and that we can safely meet your needs. We will schedule a brief clinical interview with you, by phone or video, as part of the admission process.
Insurance and Financial Review
This is step two of the admissions process. With your permission, we will verify your insurance benefits and discuss coverage. After hearing from your insurer, we will discuss with you the estimated coverage, out-of-pocket costs, and payment arrangements. You also have to initiate a conversation with your insurance provider independently. This is requested so you fully understand the financial aspects before you commit.
Admission Decision and Scheduling
This is step three of the admissions process. Once you are clinically and logistically cleared for admission, we collaborate with you to set an admission date. You will receive information about what to expect, what to bring, and how communication with your family will work during your stay. This is a good time to contact your company's HR Department or Employee Assistance Program to discuss Family Leave or Disability benefits.
Coordination with Current Providers
With your consent, we connect with your therapist, psychiatrist, and/or physician at home to ensure that treatment at The Place builds on the work you have already accomplished. We will request your permission for The Place to report to your therapist, insurance company, or any other required parties on your progress, before discharge.
Intake Procedures
After coordinating insurance coverage, out-of-pocket costs, and setting an admission date, the intake process begins. Several intake steps help you prepare for your arrival at The Place to begin the residential treatment process.
What to expect, what to do, before you arrive at The Place
Once an intake date is set, there are several intake steps that help you arrive prepared and supported at The Place. You will receive a Consolidated Intake & Consent Agreement file that includes:
- Basic demographic and contact information
- Voluntary Admission & Consent for Treatment form
- Current medical history, medications, and allergies
- Consent to treat, medically and psychologically
- HIPAA & other Health Privacy policies
- Program Rules & Expectations
- Consent for medical screening and drug & alcohol testing
- A survey of Client Rights & Grievances
- Release of Information- Consent to speak only with the people you authorize, for example, key family members, doctors, or your outpatient providers.
- Financial Responsibility and Client Consent
These forms will be electronically sent to you. Completing these ahead of time allows our team to begin tailoring your treatment plan before you arrive.
Things to Do Before Arrival
The Place will:
- Contact your insurance providers during the admissions process, with your permission,
- Request medical records or summaries from your therapist, psychiatrist, and/or physician, with your permission,
We will review:
- Your travel plans to The Place, including arrival times, hotel arrangements, and transportation to and from the facilities.
- Any immediate medical or psychiatric needs should be addressed upon arrival, as part of the intake process for your residential treatment.
- Clarify who should be contacted in case of an emergency and who will receive updates.
It is your responsibility to:
- Arrange all of your travel arrangements to The Place, including flight or train departures. Verify all arrival/departure times, check-in procedures, hotel arrangements, and transportation to and from the facility.
- Any immediate medical or psychiatric needs should be addressed upon arrival, as part of the intake steps for your residential treatment.
- Update refills for all prescriptions. Refill any prescriptions that will be due during treatment, if possible. You can coordinate with your local national pharmaceutical provider to contact the pharmaceutical provider closest to The Place, e.g., CVS, Walgreens, Rite Aid, etc., for dispensing any new or existing prescriptions. This can be done at the time of need. Keep all medications in the original bottle and/or packaging. OTC supplements, vitamins, or medications must be in the original packaging. No medication, OTC medication, vitamins, or supplements may be contained in other containers or in plastic baggies. All sundries and toiletries must be alcohol free.
- Clarify who should be contacted in case of an emergency and notify them of your plans.
- Coordinate with your employer’s Human Resources Department or Employee Assistance Program for family leave authorization and/or disability paperwork. Depending on your employer, this must be completed at least 30 days in advance of arrival.
- Coordinate with your attorney, courts, or probation to receive authorization for the treatment.
- Organize any household responsibilities that must be handled during your treatment, such as bill paying, household or exterior grounds maintenance, pet care, mail delivery, interior plant care, and climate control.
You will also receive information about the first 24 to 48 hours, which will include orientation, medical and psychiatric intake, introduction to the community, and a daily schedule.
Preparing to Renew
What to Bring
The goal is to bring what you need to be comfortable and engaged, without distractions or safety risks. You can adapt the lists below to match your actual needs.
What to Bring
- Clothing
- Comfortable, modest clothing suitable for sitting in groups, mild athletic movement, and outdoor walks. Long pants are preferred at all times; long shorts are acceptable in the summer months. Bring enough clothing to last 6 days. Laundry facilities are available.
- Sleepwear, bathrobe, plenty of socks, and undergarments
- A light jacket, sweatshirts, and weather-appropriate outerwear, hats, gloves, and winter boots for November to April residents.
- A wide-brimmed hat or baseball cap and sunglasses in the summer
- Closed-toe, comfortable shoes or sneakers, and a pair of slippers (you will wear the slippers a lot!)
- Toiletries
- Basic personal hygiene items in original containers. All must be alcohol free
- Non-aerosol products, when possible
- Any specialty items for hair, beard, or skin
- Hair dryer, hair brush, and/or comb
- Toe nail clippers, or a small nail manicuring kit
- Medications
- All prescription medications in original pharmacy containers with legible labels
- A printed list of current medications, dosages, and prescribing providers (available from your pharmacy website)
- Refrigeration is provided for insulin, GLP-1, or any other temperature-sensitive medications
- Over-the-counter medications in original packaging. The Place maintains a formulary on site
- Medications or salves for hair or skin conditions.
- Nicorette patches, gum, or lozenges
- Important Documents
- Photo ID, such as a driver’s license, Real ID, or passport
- Insurance card and any secondary insurance information
- Contact information for key family members, outpatient providers, legal or employment contacts
- A small amount of cash, $200 maximum in cash, and an ATM card.
- Recovery and Comfort Items
- A small journal, your favorite pens or pencils
- Spiritual or recovery-related books that support your healing
- One or two books, novels, and non-fiction books. No Kindle or audiobooks. All books will be reviewed for suggestive content
- Notecards, envelopes, and stamps to write home
- Simple, non-electronic comfort items such as three non-framed small photos or personal small mementos
- A small selection of your favorite snack foods, canned soda, seltzers, or energy drinks (enough for a few days)
- Your guitar, banjo, clarinet, saxophone
- Your favorite pillow
- Cigarettes. Smoking is allowed in designated outside smoking areas only and at designated times
If you are unsure whether something is appropriate to bring, our admissions team can help you decide.
What Not to Bring
The following is a general list of items that are not allowed at The Place:
- Drugs, alcohol, or any controlled substances that are not prescribed and are illegal
- Weapons of any kind, including small Swiss Army-style knives or box cutters.
- Explicit material, including printed books, magazines, or digital content
- Recording devices, cameras, and other items that could compromise the privacy of other residents
- Large amounts of cash, expensive jewelry, watches, or valuables you would be distressed to lose
- Personal electronics, such as laptops, tablets, Kindle readers, or gaming devices. Cell phones are allowed, but you cannot use your cell phone during treatment without authorization.
- Vapes, chewing tobacco, Snus, Kratom, Dip, nicotine pouches, cannabis gummies, THC or CBD/cannabis infused drinks, balms, lotions or creams, Delta-8, Delta-9, THC or CBD/cannabinoid drops or edibles, tianeptine dietary supplements, nootropic brain enhancers or mood boosters, Ashwagandha, Rhodiola, Reishi or mushroom supplements.
Specific details about electronics use, search policies, and secure storage for valuables are provided in your admission packet. The purpose of these limits is to create a safe, focused environment for everyone.
Start the Conversation
- Taking the first step and calling us doesn’t mean you are making a final decision. It just means reaching out and asking as many questions as you might have
- Call us now at 240-216-9401, we are open 24-7-365 days a year, or fill out the confidential contact form below.
- All inquiries are 100% confidential and handled by our experienced admissions team with care and respect.